Telecel Ghana has assured customers of enhanced service delivery following a month-long health and wellness initiative for its employees nationwide.
The programme, which featured a series of fitness, medical, and sporting activities, forms part of the company’s commitment to promoting employee well-being, teamwork, and productivity.
Speaking to journalists during the climax of the event in Accra, Chief Executive Officer Patricia Obo-Nai said the initiative underscores the company’s belief that a healthy workforce drives greater efficiency and improved customer experience.
“It’s not enough to just set KPIs and expect business growth. Growth depends on the well-being of our people. That’s why every October, we dedicate time to care for both our customers and our employees, focusing on their health and overall well-being,” she explained.
Mrs Obo-Nai added that the company has been running the wellness programme since 2015, and it has played a significant role in strengthening employee bonding and operational efficiency.
She further noted that Telecel Ghana is intensifying efforts to improve customer satisfaction by investing heavily in network expansion and service improvement.
“We’ve made significant investments in expanding our network this year, and next year, we’re committing even more resources to ensure broader coverage and improved service delivery,” she said.
The month-long initiative featured health screenings, donation drives to hospitals, and fitness activities such as walks, aerobics, and various games, including football, volleyball, athletics, and weightlifting.
Employees from the company’s offices in Accra participated in the event, which Telecel described as part of its strategy to build a healthier, happier, and more productive workforce.
About the Author
